Shipping policy

1. Processing Times

• Orders are processed within 2–5 business days (excluding weekends and holidays).

• Once dispatched, you will receive a shipping confirmation email with tracking details.

2. Shipping Costs

• We are pleased to offer free standard shipping on all orders within the UK.

3. Delivery Estimates

• Estimated delivery time: up to 14 working days after dispatch.

• In most cases, orders within the UK arrive sooner, but please allow the full timeframe.

4. Order Tracking

• A tracking link will be provided by email once your order has been shipped.

• Please note that tracking updates may take 2–5 business days to appear.

5. Delivery Issues

• If your order has not arrived within 20 working days, please contact us at [voidtenseiwear@gmail.com].

• We are not responsible for parcels lost or stolen after delivery is confirmed by the carrier.

• If your order arrives damaged, please email us within 14 days with your order number and photos of the item.